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Contacting 'Bugs for Pest Control Help
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Summary: Contact us if you need help with your pest control project. Our fee-based service is tailored to your particular pest control issue based on 20+ years of university extension and research experience. I am also a volunteer at the free Q&A site AllExperts.com.
Jack DeAngelis, PhD
OSU Ext. Entomologist (ret.)
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Pest control advice
 We are often asked for advice about solving a particular pest control problem in the home or garden. These requests are most often for pest identification and control recommendations. I'd like to be able to respond to every e-mail and phone call as I did when OSU was paying the bills but I can't. This site started as a retirement hobby but has grown into a small business and it takes a lot of time and effort. Unfortunately I don't have time to respond to every question and still be able to build the site.
As a compromise, if you simply cannot find an answer to your question either within 'Bugs (see complete index here) or at your local Cooperative Extension office send us the question by e-mail. But, I have to ask that you acknowledge that you have read our Terms and Conditions by putting the code "Bugs1234" in the subject line of the e-mail. By including this code you acknowledge that you agree to these terms and fees.
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Rates
Our current rate is $120.00/hr (1 hour minimum) for e-mail consultations. It is often helpful if you can send us digital images for problem diagnosis. If for some reason we cannot help we'll contact you and no fee will be charged. If you require an additional report to a third party, such as a letter to a hardwood floor supplier or written testimony to a court, contact me. I will send you estimate before starting and a bill once the question has been addressed to your satisfaction. Attached images should be around 72 ppi, no larger than about 3x4 inches (75x100 mm) and saved in jpeg (medium compression) format.
e-mail questions to:
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Ask your question at AllExperts.com
In addition to the fee-for-service option described above here's a free option if you have a fairly simple question and are not in a hurry. I am a volunteer at AllExperts a site where you can ask questions, on a variety of topics, of volunteer "experts". There's no charge for the service. You can submit your question to me (see below), or one of the other volunteers, and get an answer for free. You can even post a picture if you like. LivingWithBugs is not associated in any way with AllExperts except that I am a volunteer "expert".
Here's the catch, I only accept 3 questions per day through AllExperts and many days I "max out", especially late in the day. If you are blocked you can always ask one of the other volunteers, post to me another day, or use the fee-for-service above. I also occasionally block all questions for vacation periods. I always respond to paid requests first so if you use the AllExperts option it may take a day or longer to get a response.
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Unknown bug bites and mysterious infestations
We get a lot of questions about what I call unknown and mysterious bug bites and infestations. These questons are varied but all share the characteristic of a feeling of being bitten or infested by something but the culprit is unseen or can't be captured. If this sounds like your situation please look at the Related Articles below before contacting us. The truth is there are very few insects or mites that bite or infest people and if you can't see or capture something that can be identified it is probably not insect or mite related.
To ask a question at AllExperts, Click Here and use the "Ask a Question" link below my name (Jack DeAngelis) or another volunteer's name. Please be sure to tell me you've already visited 'Bugs.
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If our information is useful click here to help us maintain and grow 'Bugs!
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Don't forget to bookmark us for next time - press ctrl-D in most browsers.
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Mission: To provide accurate, up-to-date and unbiased information for solving common insect and mite problems around your home, business and landscape using least-toxic methods.
Jack DeAngelis, Ph.D.
Please see the Disclaimer statements as well.
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Copyright © 2004-... LivingWithBugs, LLC. All rights reserved. Page Updated: 11/6/2009
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